What happened to the College’s use of the TTY machine?
The College is now using 711 Telecommunications Relay Service (TRS) to support those who are deaf, deafened, hard of hearing, or those with speech disabilities to place telephone calls by facilitating telephone calls through professionally trained operators. These operators act as intermediaries, converting text into spoken language and vice versa.
This service is available 24/7, confidential and is generally already well-known in the deaf and hard-of-hearing community.
There is no charge for local calls placed through 711.
To contact the College using TRS:
- Dial 711 using your TTY device.
- The relay operator will answer by saying “relay service”, followed by “GA” (for go ahead).
- Type in the College’s phone number:
- For Client Services (membership and application inquiries):
Telephone: 416.961.8800
Toll-Free (Canada and U.S.A.): 1.888.534.2222 - All other inquiries:
Telephone: 437.880.3000
Toll-Free (Canada and U.S.A.): 1.833.966.5588
- For Client Services (membership and application inquiries):
- The relay operator will dial the number. After a brief pause, the relay operator will let you know as soon as someone answers the call, e.g. “John from the College is on the line, GA”.
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